Should You Answer Debt Collection Calls?

Even though no one enjoys phone calls from debt collection, ignoring them will not be the proper response. Even if you do not owe the debt, it is better to address the situation than to overlook it and hope it goes away. If you decide to have a conversation with the debt collector on the phone, there are a few things that you should keep in mind to improve the odds of a successful outcome. However, you can also contact a Zero Debt Law Firm if you are confused about what to talk to a debt collector.

Should you answer debt collection calls?

When a debt collector calls you, do not admit the debt over the phone, even if you might owe. It is to acknowledge that the collector has a claim against you that has to be discussed. After that, you should collect information about the debt. Generally, the debt collector provides you with details with a notice. The notice should contain the following information:

  1. The debt collector company name.
  2. Information about the person who contacted you.
  3. The company’s address and phone number.
  4. The amount owed
  5. Name of the original creditor

Verify the debt

The very next step is to verify the debt. Whether the debt is yours or not will determine the plan moving forward. But, you should not agree to pay the debt–even if you owe it–without consulting a debt collection lawyer. Mentioned below are some of the scenarios debtors face while verifying a debt.

  • If you believe the debt is yours

If you think you owe the debt, you can arrange a repayment plan with the debt collector. However, you should consult an attorney first.

  • If your debt is several years old

If you believe the debt is yours and is years old, it may fall out of your state’s statute of limitations for consumer debt. Therefore, you should not agree to pay the debt until you have verified it with an attorney.

  • If you are not sure if the debt is yours

If you are unsure if the debt is yours, you can request formal written verification, including proof that the debt is yours, the name and location of the creditor, and the amount owed. You should seek assistance from an experienced attorney before doing so.

  • You are sure that the debt is not yours.

If the debt is not yours, you should inform the debt collector in writing and mention that you do not want to be contacted again for this purpose. Make sure your attorney assists you in doing so. 



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